shop policies & F.A.Q.'s

PAYMENT METHODS

I accept payment via all major credit cards, Google Pay, Apple Pay, and PayPal.

SHIPPING

Upon receipt of payment, your order will typically ship within 3-5 business days via USPS. Your order will ship to the address provided upon checkout. If, after submitting your order, you've found that you've made an error, please contact me ASAP at stillnotahippie@gmail.com  

Please note that I am not responsible for any lost or damaged products once they are released to USPS. All packages will ship with tracking numbers, which you should receive on the day it ships out, so you will be able to track your order. 

For orders of $50 or more, it is highly recommended that you purchase shipping insurance and signature confirmation add-on with your order for a flat rate of $3.50. 

Orders of $50+ that receive Free Standard Domestic Shipping will not ship with this option. It will be your responsibility to purchase the add on.

Duties and customs are the responsibility of the buyer.

RETURNS & EXCHANGES

I want you to be happy with your order, but since these are body care products, returns and exchanges are not accepted. 

If there is an issue of any kind, please email me within 3 days of delivery so that I can try to help, if possible.